摘要： 投诉信： 假定你是李华，上周六，你有一次不愉快的就餐经历，对餐厅的服务员态度非常不满意。于是你给该餐厅老板写一封投诉信。要点如下： 1. 问题：牛肉面有苍蝇，服务员态度 投诉信：
假定你是李华，上周六，你有一次不愉快的就餐经历，对餐厅的服务员态度非常不满意。于是你给该餐厅老板写一封投诉信。要点如下：
1. 问题：牛肉面有苍蝇，服务员态度粗鲁。
2. 要求：餐厅赔礼道歉。
注意：
1. 词数 100 左右;
2. 可以适当增加细节，以使行文连贯;
3. 开头语和结束语已为你写好。
Dear Sir,
I am Li Hua, a frequent customer in your restaurant.________________________________ _______________________________________ I look forward to a better service next time.
Sincerely yours,
Li Hua
常用短语
1. complain about
2. convey/express one’s dissatisfaction
3. put up with/bear
4. be content/satisfied with
5. poor service
6. take measures
7. deal with/solve the problem
8. prevent…from happening
9. investigate/look into the matter/incident
10. in a rude manner
11. make an apology to…/apologize to…
12. out of one’s expectation
13. needless to say
14. as soon as possible
15. bear sth. in mind
常用句式
1. I am writing to complain about...
2. I have been content/satisfied with your service for years but I amwriting to express my dissatisfaction about…
3. There are some main reasons why I am not content with… At first, … What’s worse, … Eventually, …
4. I sincerely hope that/It is my sincere hope that you will look into/investigate the matter /incident seriously and proper measures should be taken to prevent such an incident happening again.
5. I would appreciate it very much if you could take measures to deal with/solve the problem as soon as possible.
参考范文
